Frequently Asked Questions (FAQ)

Below is a list of questions that are most commonly asked about

How confidential is your service?

The process of ordering a paper on our website is private, anonymous, and confidential. Your private information is neither shared nor revealed to any other individual. Additionally, we never reuse or resell our custom papers. The personal information you are required to provide when buying a paper for the first time (for example, your full names and contact details) is exclusively used for communication and is only meant to help us serve you better. Your phone number will enable timely communication in case we need you to clarify something or give more information concerning your order. This is especially important if your order is urgent. Moreover, kindly note that does not ask for or keep critical personal details like your credit card numbers. The only place this information will be required is at PayPal, a secure and reputable online payment processor, when you are making payment for your order.

What payments methods do you use, and how safe are they?

You can complete payment for your order using funds derived from your PayPal balance, debit, or credit card. However, PayPal is our payment gateway, and all your payments will be processed through their website for total security. Please note that you do not need to have a PayPal account. PayPal accepts various payment methods, including debit and credit cards. PayPal is the most popular and trusted online transaction method. The payment process is safe since we do not ask for your debit or credit card numbers or store them in our system. When you click on the checkout button when making an order, you will find yourself on the PayPal website, where you will provide such information.

What is the reason for your low/high prices?

Our prices match the standard prices set in the writing industry. As such, we can hire top-quality and dedicated writers who can meet the high expectations and demands of customers in the United States of America and Europe. Always be very careful when you engage cheap custom writing companies who sell their academic papers for as low as $7 per page. Such companies are fraudsters because, in our experience, there are no qualified writers who are willing to write original papers for such low fees.

Do you give discounts, and if so, how can I get one?

Yes, we do. For more information on this, please view the Money-Back Guarantee Policy available on our website.

Do you have a Money-Back Guarantee Policy?

Yes, we do. For more information on this, please view the Money-Back Guarantee Policy available on our website.

What kind of writer will work on my paper?

At, you are guaranteed that a very highly qualified and experienced writer will work on your paper. We have a pool of professional writers from English-speaking countries, most of whom are from the US, UK, Canada, and Australia. Moreover, all our writers hold advanced academic degrees (Ph.D., Masters, and Bachelors) in their areas of specialization. They are seasoned academic writers with years of experience producing top-quality, plagiarism-free, and well-formatted papers.

The writer who works on your order is chosen based on their academic qualifications, previous performance history, and their ability and readiness to complete the paper.

Is there a way I can communicate with the writer working on my order?

Yes, there is. Once you log in to your control panel, you can write a message to your writer as a comment on your order page. You can also write to our customer care representatives. Our team of customer support representatives and writers will respond to your message by leaving a comment on your order page. We will always do our best to email you and inform you of any important unread comments. However, you are kindly requested to be checking your order page from time to time to ensure that you view all messages sent to you by our support team and/or writers.

Can I be assured that my paper will be free from plagiarism?

Yes. We ensure that the paper delivered to you is original and plagiarism-free by running it through anti-plagiarism software. Because of this, we have earned a great reputation as a trustworthy and dependable company that offers plagiarism-free papers without copying information from publicly accessible web resources, which include online databases and websites or reusing papers sold to other clients.

Can you assure me that I won’t receive a pre-written paper?

It’s not possible to receive a pre-written paper from our website. We write all our essays, term papers, and research papers from scratch. We do not even have a database to store pre-written papers, and we do not recycle or resell papers written for our clients.

What format do you write and deliver your custom papers?

We format our papers according to current industry standards: double-spaced pages of 275 words each with 1″ margins, all written in 12 pt. Arial or Times New Roman. However, our main objective is to follow your specifications and meet your needs. Therefore, if you want your paper written in a specific format, please make sure you specify this in the ‘Paper Details’ field when ordering your paper.

How do I access my control page in case I forget my password?

If you cannot remember your password, reset it by following the Forgot Password link, which is accessible on the login page. You will be asked to enter the email address you provided when registering on our site. Please do so, and a link will be created and sent to the email address. Click on this link within 24 hours to change your password. Kindly note that password reset links expire after use or 24 hours after being emailed to your address. Upon expiry, you can still click the Forgot Password link to start over the process of resetting your password.

How are your finished papers delivered?

When a writer completes your order, its status is set to ‘Delivered,’ and you are notified via an email with a link that gives you access to your order page. Follow this link to sign in and preview the draft version of your completed essay. You can either approve the order if you are satisfied with it or ask for a revision if you are not satisfied. After you approve the paper, the final, editable version in Microsoft Word will be made accessible to you on your order page, where you can download the paper.

What happens if I am not contented with the paper, and it is not what I expected?

If you have any reason to believe that the quality of the paper is substandard, you reserve the right to ask for free revisions or request that a new writer be assigned to work on your order. However, all revisions will be done according to our Revision Policy. You can also request to have the order set on ‘Dispute.’ Depending on our Money-Back Guarantee Policy, you can be refunded as much as 100% of the order’s price.

Am I cheating if I use your service?

This depends on how you will make use of the paper delivered to you. If you submit it to your tutor or school as your original work, this will be considered cheating, and you will have violated's policies. However, if the paper is used as a guideline to complete your own essay, for example, as a blueprint for your own paper’s layout or to assist you in pinpointing valuable materials and resources for more research, then your use of our services will be both professional and acceptable. Our operations are legal, and our writing services are not disallowed by any academic body.